Frequent Questions


Simple answers to your most common questions

How to add new campaign?
a) To add a new campaign click on My Campaigns link given in the top navigation bar. This link will be visible to the logged in users only.
b) Click on Add New Campaign button to add a new campaign. After this add campaign form will be open and you will need to enter campaign information in this form.
c) All the validations must be passed to create or update a campaign. Please make sure all the information is given in this form is accurate.
d) Click on create button to submit a new campaign.

How to search a campaign?
a) To search any campaign click on Search Campaign button and then search your campaign based on given information in the search form.

How to view a campaign Logs/Details?
a) To view any particular campaign details click on View Details button given in the action column for each campaign.
b) In the left column Campaign details are given and in the right column Campaign logs information is given.

How to download script for campaign?
a) To download script click on View Details button given in the action column for each campaign and then click Script button to download or copy script.

How to Placed/Upload script for campaign?
a) If you downloaded the script then copy all the content of this script file and paste the copied content at the top of the main index.php file of your project root directory. Please make sure to take backup your index.php file before pasting the script code in index.php file.
OR
b) If you copied the script then paste the copied script code at the top of the main index.php file of your project root directory. Please make sure to take backup your index.php file before pasting the script code in index.php file.

How to raise a ticket for an issue, complaint, feedback and other help?
a) To raise a ticket click on Tickets link given in the main navigation and then click on Open New Ticket submenu button and submit your ticket. After submission of your ticket our representative will contact you back as soon as possible.

How to Contact Us?
a) We have given a Contact Us link button on home page click on this button and fill the contact us form and submit it to us. Our representative will shortly contact you after your submission.